- HOW TO ACHIEVE THE PROPER FIT
How do I make sure my helmet fits properly?
To work right, a helmet must fit right and be worn right. You
should always wear your helmet low in the front to protect the
forehead. Open the cam-lock adjustors on the straps. Put the helmet
on and slide the straps through the adjustors until they are located
comfortably under the ear area. Make sure there is no slack in
any of the straps. Close and lock the cam-lock adjustors. The
front and rear straps should join at a point slightly below the
Fasten the chinstrap buckle. Always wear the helmet with the chinstrap
buckle fastened and the strap pulled tight. Make sure the strap
is well back against the throat, NOT on the point of the chin.
Straps worn on the point of the chin increase the chance of a
helmet coming off in an accident. Make sure the loose ends of
the strap passes through the rubber O-ring. If it does not, the
strap may slide loose and the helmet can come off accidentally.
The helmet fits correctly when it is held firmly but comfortably
in place by the interior fit pads and the retention system. Fit
Pads are held in place by hook and loop fasteners. Try any combination
of the different thicknesses provided with the helmet until the
helmet fits firmly and comfortably. Once you think the proper
fit has been achieved, grab the helmet with both hands and twist
it to the left and to the right. If the helmet fits right, the
skin on the forehead will move as the helmet moves. If it does
not, the helmet is too loose. Also, grab the helmet with both
hands and try to remove it by rolling the helmet forward and backward
as far as you can. Make a serious effort. THIS IS IMPORTANT. If
you can roll it off the head completely in either direction, roll
it forward so far that it blocks vision, or backward far enough
to expose the forehead, it doesn’t fit correctly. If you
cannot adjust the helmet to fit properly according to these instructions,
DO NOT USE THIS HELMET. Replace it with a different size or model.
Once you are satisfied that the helmet fits correctly and that
all straps are properly adjusted and tightened, take a short test
ride. Pay attention to overall comfort and helmet stability while
riding. Make any minor adjustments to the fit pads and straps
to improve comfort or stability. If you have questions about fit
process, call us at (800) 456-2355 or e-mail
us at Answer_Desk@bellsports.com.
How can I obtain replacement parts for my helmet?
Call us at (800) 456-2355 or e-mail us at Answer_Desk@bellsports.com
concerning replacement parts or any questions you may have concerning
What kind of warranty does my helmet come with?
Any Bell helmet determined by Bell to be defective in materials
or workmanship within one (1) year from the date of original purchase
will be repaired or replaced, at Bell’s option, free of
charge when received at the factory freight prepaid, together
with proof of purchase. If you have questions regarding the warranty
coverage on your helmet, call us at (800) 456-2355,
e-mail us at Answer_Desk@bellsports.com,
or refer to your helmet owner’s manual.
FREE INSPECTION SERVICE
What if I'm not sure whether
or not my helmet has been damaged?
If at any time you are unsure or have questions about your Bell
helmet’s condition, you can send it to Bell for a free inspection.
Our technician will thoroughly inspect your helmet, note any damage
found and make our recommendations on whether the helmet should
continue to be used. Call us at (800) 456-2355
or e-mail us at Answer_Desk@bellsports.com
for more details on this free service.
I know Bell as a motorcycle helmet company.
What types of bicycling products does Bell make?
true that Bell started out making the world’s first truly
protective car racing helmets back in 1954 and the first motorcycle
helmets in 1966, but since inventing the first modern bicycle
helmet in 1975, Bell’s list of products has grown to include
hundreds of bicycle-related products including: bicycle and multi-sport
helmets, self-sealing tubes and tires, gel-infused seats and seat
pads, tire pumps, locks, light systems, child carriers, mirrors,
car racks, bags, speedometers, water bottles, hydration packs
and a variety of licensed products.
can I buy Bell bicycle products?
Bell bicycle products are sold in most mass retailers, sporting
goods stores and bike shops. If you’re not sure where to
go in your area, call 1.800.456.BELL and our
customer service representatives will help you find a store near
does Bell do to be a good corporate citizen?
Bell supports a number of organizations that focus on keeping
people safe, healthy and fit. Organizations that Bell supports
include: National SAFE KIDS Campaign, Bikes Belong, International
Mountain Biking Association, Protective Headgear Manufacturers
Association, and Brain Injury Association of America.
is CPSC and why is mentioned on your helmets?
CPSC stands for Consumer Products Safety Commission. CPSC is an
Independent Federal Regulatory Agency and works to save lives
and keep families safe by reducing the risk of injuries and deaths
associated with consumer products
As the bike helmet industry leader, Bell takes safety very seriously.
By placing the CPSC mark on our helmets, we are indicating to
you that the helmet you are purchasing meets or exceeds all of
requirements for bicycle helmets. We rigorously test
all Bell helmets in our test lab in Santa Cruz, CA following CPSC
wears Bell helmets?
The biggest names in motorsports, cycling and action sports have
worn or today wear Bell helmets including:
• Mario Andretti – Auto racing legend; only
driver to win Daytona 500, Indy 500 and Formula One world title
• Tyler Hamilton – World renowned
cyclist; 4th place in 2003 Tour de France
• Richard Petty – Auto racing legend
• Jeremy McGrath – Motocross and
• Mike Metzger – 2000 Gravity Games
silver medalist; 1998-99 Vans Triple Crown champion
• Dave Mirra – BMX hero and MTV celebrity
• Al Unser Jr. – Auto racing superstar
Do I Take Care of my Helmet?
Cleaning your helmet
Helmets are made of materials that can be damaged by many commonly
available cleaners. Petroleum based solvents or cleaners are especially
dangerous. They can damage a helmet so that its protective capabilities
are significantly reduced. Many times this damage is not visible.
For best results, clean the helmet using a soft cloth or sponge,
warm water and mild soap (such as a mild dish soap).
Yes, we said Lice! We get inquiries from day care centers or from
people who share their helmets, and are concerned about lice infestation.
Do not use a spray of any type. Place the helmet into an airtight
plastic bag for 48 hours. Then, remove the pads and use a soft
cloth or sponge, warm water and mild soap to clean the surface.
Discard the pads and plastic bag (keep bag out of reach of children-suffocation
hazard) and visit your local Bell dealer for replacement pads.
Or, call us at (800) 456-2355 or e-mail us at
for replacement pads.
Storing your helmet
After each use allow the helmet to air dry and then store in a
cool, dry place. Excessive heat can damage the helmet. In direct
sunlight, dark gear bags, the interiors of cars, and automobile
trunks can get hot enough to cause heat damage. Damaged helmets
will appear to have uneven or bubbly surfaces. When not being
used for a period of time, we recommend the helmet be placed back
into its box and stored in a cool, dry place. If you have any
questions as to the condition of your helmet please call (800)
456-2355 or e-mail us at Answer_Desk@bellsports.com
for information on a free inspection.
If your helmet becomes damaged
Helmets don’t last forever. If the helmet is visibly damaged
(cracked outer shell, crushed or cracked foam liner or any other
damage) don’t use it. Some or all of the helmet’s
protective capacity is used up when impacted. The damage to a
helmet is not always visible. If you have any questions about
your helmet call (800) 456-2355 or e-mail us
How often should a helmet
Bell has a general recommendation of replacing your helmet every
three (3) years. If you are unsure of the condition of your helmet,
or whether it should be replaced, call us at (800) 456-2355
or e-mail us at Answer_Desk@bellsports.com
for information on a free inspection.
Can I paint my helmet?
Bell does not recommend paints or solvents of any kind be used
on the helmets. They can damage a helmet so that its protective
capabilities are significantly reduced.